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Banking digitalization in the retail sector

Banking digitalization with reference to the relationship between retail banks and customers is a must in an economy where according to estimatesย the usage of tablets has increased by 70% in the last year and physical contacts between bank branches and customers have reduced by 20% in the last decade. And such technological development is now supported by the appropriate regulatory environmentย that however at least in Italy requires to comply with quite stringent requirements.ย 

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